ROI Marketing – Search Engine Watch https://searchenginewatch.com Tue, 20 Dec 2022 12:06:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.4 Google market pulse for search marketers https://searchenginewatch.com/2022/12/20/google-market-pulse-for-search-marketers/ Tue, 20 Dec 2022 12:06:03 +0000 https://www.searchenginewatch.com/?p=144377

Google market pulse for search marketers

30-second summary:

  • Google is always testing new spots on the page for SERP components
  • In simple terms, the #1 position in organic or paid ads does not guarantee that your paid ad listing will be visible without scrolling
  • Organic position #1 reported by Google Search Console is not the actual position 1 on page
  • A lot of anomalies and assumptions impact your paid and organic clicks – is there a smart way to counter this problem?
  • Leading advisor and performance marketing expert, Prasanna Dhungel unravels four key insights marketers to maximize performance marketing initiatives in 2023

Over the last two decades, Google’s search engine results page (SERP) has evolved a lot. The Google SERP, which once only had organic listings now features dynamic paid ads and other organic SERP components as well.

Currently, Google SERP has many organic features like –

  • People also ask (PAA),
  • Popular products,
  • featured snippets,
  • Google MAP,
  • image packs,
  • videos,
  • Tweets, and many more that I believe we are just scratching the surface of

Paid features currently seen on Google SERP are –

  • Shopping ads,
  • text ads, and
  • MAP local search ads

These are some paid features advertisers should not ignore if they want to build better advertising and content strategies for maximum search marketing ROI.

Monitor Emerging and Contracting SERP trends search marketers can use to boost their search strategy

Google varies the composition of SERP by keyword, geography, time of day, and device. Google is testing new spots on the page for SERP components. What does all this mean, you may ask? In simple terms, the #1 position in organic or paid ads does not guarantee that your listing will be visible without scrolling. It means that an organic position #1 reported by Google Search Console is not actual position 1 on the page. So, you have a much lower CTR than you expect, and all these impact your paid and organic clicks.

People Also Ask results across industries and products

With this dynamic nature of SERP, search marketers must understand the SERP landscape and their brand’s true rank on Google vs competition. This view will enable search marketers to deploy the right paid and SEO tactics to maximize visibility and clicks.

Based on my experience and understanding of the dynamic SERP, here are four key insights marketers should focus on to maximize their performance marketing initiatives.

1. Analyze the composition of SERP for your keywords

Marketers must understand SERP features visible for their keywords. The graph below suggests that along with organic, SERP features like PAA and popular products are taking significant real estate for “apparel” and “accessories” keywords. Search marketers that are not targeting these components will miss acquiring customers in different stages of their buying journey that are clicking on People Also Ask.

SERP-Presence

2. Monitor emerging and contracting SERP features

Marketers must understand new SERP features that have appeared and are getting popular for their keyword traffic. This helps develop a long-term advertising and content plan that targets popular SERP features.

In the last quarter, we identified Map Local Search Ads and App Install (in mobile devices) SERP features appearing in the “apparel” and “accessories” keywords. We saw growth in the popularity of PAA and popular products across many keyword groups.

Monitor Emerging and Contracting SERP trends search marketers can use to boost their search strategy

3. Keep track of above-the-fold SERP features

Understanding the SERP features visible above-the-fold real estate is critical. These insights will help marketers understand the dynamics of rising and falling SERP click-through rates. You may wonder why the clicks are declining even though your average position reported on Google Reports is improving. Such questions can be answered with true ad position in SERP.

As shown in the below graph, the usual organic component in this keyword landscape has lower above-the-fold coverage compared to SERP features like PAA and popular products.

Insights like these help marketers understand the fastest gateway to the first page above the fold position. Marketers can build a holistic search strategy to correctly allocate their search marketing budget across organic and paid SERP features.

Monitor Emerging and Contracting SERP trends search marketers can use to boost their search strategy

4. Monitor competitor’s through SERP features

Google is an ultra-competitive channel. You have many domains appear on Google SERP from aggregators to publishers to actual competitors of your business model. To build the right marketing tactics -it is imperative to understand the top domains by SERP features, their competitive tactics, and the SERP landscape changes.

From planning link building to acquiring secondary traffic to improving authority score to crafting advertising and content strategies – SERP-driven insights like these help you maximize search advertising performance.

Track and monitor Leaders-by-SERP-feature

Additionally, monitoring your top emerging competitors’ tactics across SERP formats allows you to timely optimize your advertising campaigns. As shown in the graph below, Amazon has tremendously improved its Google Shopping Ads Share of Voice from May to July 2022.

When brands like this are heavily advertising in a category, marketers will need to advertise products in categories Amazon is not aggressively pushing and come back when Amazon advertising slows down.

Time your search ads based on historical trends to optimize performance

Conclusion

Google is increasingly sharing less data. Google ad data doesn’t show advertisers which low impressions may be appearing and creeping up on your CPCs. Google search console data doesn’t show true rank, and the organic rank shared isn’t representative of the actual location on the page.

Going into 2023, it is imperative for search marketers to use SERP-driven insights to gain an edge in their performance marketing campaigns.


Prasanna Dhungel co-founded and runs GrowByData, which powers performance marketing for leading brands such as Crocs and top agencies like Merkle. GrowByData offers marketing intelligence for search, marketplace, and product management to win new revenue, boost marketing performance and manage brand compliance.

Prasanna also advises executives, board & investors on data strategy, growth, and product. He has advised leading firms such as Melinda & Bill Gates Foundation, Athena Health, and Apellis Pharma.

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How to use digital PR and cross-channel data to amplify organic growth https://searchenginewatch.com/2022/11/21/how-to-use-digital-pr-and-cross-channel-data-to-amplify-organic-growth/ Mon, 21 Nov 2022 12:54:43 +0000 https://www.searchenginewatch.com/?p=144317

How to use PR and cross-channel data to amplify organic growth

30-second summary:

  • With the right strategy, digital PR can help drive both brand awareness and organic performance
  • During an economic downturn, brand visibility is essential to maintain brand advocacy in the long-term
  • Brands that will come out on top are those that take a cross-channel approach to drive more ROI, using data from other channels to inform their approach

Despite being tempted to pull back on spending during a recession, I believe that it is critical that brands stay visible to maintain brand advocacy — and Digital PR is a great, low-cost way to do so.

Future front-runner brands will be those that adopt a cross-channel approach to drive more ROI, utilizing data from other channels to inform their approach and ensure it resonates with target audiences.

With the current economic climate, brands and businesses are understandably scrutinizing every cent, and will likely make cuts to marketing budgets across the globe. 

Businesses need to be realistic about their growth trajectory over the next few months and ensure every marketing dollar they invest is accounted for. While this may naturally lead to greater investment in performance channels, such as paid media, this will result in increased cost per click (CPCs). A way to still stay measurable but reduce costs is to get creative and focus energy on earning attention rather than continuing to pay for every click and impression.

As a result, I would argue that digital PR is one of the most important tools in your marketing toolkit, as, with the right strategy, it can drive both brand awareness and organic performance.

You’re missing a trick if you’re just using Digital PR to drive links

Digital PR is used to build high authority, and relevant links to key category pages to drive search performance through organic growth. A targeted strategy that aligns closely with SEO objectives will enable you to track ROI if you have the right measurement tools in place. This activity feeds into lower funnel marketing activity as it helps to harvest demand, as increased rankings capture better traffic and conversions. 

However, if you’re only using it for this purpose, you’re missing out on a huge opportunity further up the marketing funnel. 

Through securing brand-led, high-impact coverage on authoritative and influential publications, digital PR can also be used to drive search demand and upper-funnel brand awareness. This third-party validation is the perfect way to build salience, credibility, customer advocacy, and trust while simultaneously driving organic performance through high-quality links.

In order to achieve both brand and performance though, you need to be creating relevant and engaging content that your target audience wants to read and share. You shouldn’t be creating content ‘just for a link’ but taking into consideration wider business goals – and making sure you’re actually targeting press that your audience is reading.

In summary, digital PR shouldn’t just be an ‘intent-led’ marketing discipline to increase rankings. It’s a discipline that can both drive demand and awareness, whilst helping to capture intent-led traffic. 

Why brand visibility is even more important during a recession

Recessions are difficult and uncertain times, which is why it’s even more important to continue to build visibility and salience – as with tighter budgets, consumers are likely to become more selective and want to buy from brands that they trust that stay relevant to them.

We have seen in previous economic uncertainty brands that maintain their brand awareness and relevance, retain more market share, and are able to bounce back quicker. Mark Ritson’s marketing recession playbook provides further information and sources on this subject. 

In order to use digital PR to deliver true brand performance, you need to ensure you’re creating it based on as much cross-channel insight as possible.

Sharing cross-channel insight to deliver better ROI

While many marketers say they work ‘cross-channel,’ the reality is that many teams are still working in silos – especially across brand and performance teams.

To drive the best results, it is essential to break down silos and take data insights from each channel to develop one overarching strategy.

For example, to drive organic growth, while it’s critical to start with key SEO insight, search volumes, brand traffic, non-brand traffic, relevance, and the number of backlinks, you should be considering other channels to maximize performance. 

Another example would be that your PPC and paid search teams will have a lot of useful data that you can use to inform your organic strategy. Which are the keywords that are costing the most? You can tailor your efforts to improve organic rankings for these keywords, effectively allowing you to spend less on those terms. 

Your programmatic team will also have access to display placement reports which will provide insight into the publications and websites your in-market audience is visiting. This should then inform your target outreach list. From a paid social perspective, this team will have lots of useful information on what content performs the best providing valuable insight for your PR brainstorms.

Amplifying your Digital PR coverage further

You shouldn’t just be working with other channel teams to define your strategy, you need to work with them throughout the whole process, to amplify results. 

For instance, if you generate a truly fantastic piece of linking digital PR coverage, on a very credible publication. Whilst this will drive SEO performance and some brand awareness, in order to maximize the opportunity, and the valuable third-party validation, make it work even harder by amplifying through paid social.

Mini case study: Maryland cookies use PR to reach 5+ million people

Maryland came to us because they needed to align PR, programmatic, and paid social to drive mass awareness of their new Sugar-Free cookie and deliver an immediate surge in new customer sales. Through an integrated approach of PR, paid social, and programmatic, we reached 5.3 million people across all channels. View the case study here.

We have seen in past campaigns that by utilizing PR content as part of your social ads, not only can they actually perform better than the ad creative, but they can also help to prevent ad fatigue and provide you with additional assets (that you don’t need to pay anything extra for!). 

Immediate steps to help your 2023 marketing plan

In order to be successful, it’s important to create a framework that helps to pull all channels together. 

At Journey Further we use the ‘4Ds’ – Discover, Define, Develop, and Deliver. 

Discover

This phase involves asking all the channels to provide insight and data based on their recent campaigns and learnings to date. It is recommended to assign a client lead who can be tasked with pulling together a list of questions and a briefing document to ensure the discovery phase is as useful as possible. This will help identify where the biggest opportunities are across channels. 

Define

Agree on the best objective and goals based on the insight provided by all channels. Create an overarching strategy that will deliver against them and drive maximum ROI. 

Develop

Set a clear roadmap, with roles and responsibilities outlined across each channel. Whilst in the case of an organic growth strategy, SEO and PR will take the leading role, it’s important other channels are clear on the ways they can amplify the activity at each stage, and what learnings they can also gather from the activity to improve their own results in-channel. 

Deliver

Marketing activity is activated. If this is a digital PR campaign then influencer marketing and paid social tactics may be used for example, alongside outreach, to bolster the campaign and drive more buzz and engagement. 

Reporting on the right metrics

Another benefit of working cross-channel is that you will be able to report on many more metrics, giving a more holistic and accurate view of ROI. 

Creating a live, 24/7 reporting dashboard utilizing tools such as Data Studio will allow you and your team members to check in and monitor progress at all times. This will provide you with a continuous cycle of insight to allow you to continuously improve your marketing efforts and deliver one overarching strategy that enables you to remain visible while also driving performance.


Beth Nunnington is the VP of Digital PR and Content Marketing at Journey Further, leading Digital PR strategy for the world’s leading brands. Her work has been featured in The Drum, PR Moment, and Prolific North. Find Beth on Twitter @BethNunnington.

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Balancing between paid and organic search for brand success https://searchenginewatch.com/2022/09/15/balancing-between-paid-and-organic-search-for-brand-success/ Thu, 15 Sep 2022 10:59:37 +0000 https://www.searchenginewatch.com/?p=144122

Balancing between paid and organic search for brand success

30-second summary:

  • Relying on pay-per-click (PPC) advertising for short-term gains and neglecting organic marketing will prove ineffective
  • Before pumping any money into SEO strategy, a business must ensure that its website is fully optimised for user experience
  • Once in a comfortable position, PPC advertising can be used to amplify brand reach by experimenting with new keywords
  • While short-tail keywords have a higher search volume, long-tail keywords remain vital
  • Search results drastically differ on mobile and desktop and mobile users have less patience, so allocate more PPC advertising budget for mobile

When trying to grow a business, the importance of SEO cannot be understated. If people are unable to find a business, especially as ecommerce continues to grow into an unstoppable force, then attracting customers is an impossible endeavour.

In a bid to fast-track brand awareness, an inexperienced business owner might be tempted to rely on pay-per-click (PPC) advertising to get fast results. However, finding the right balance between organic marketing and PPC advertising is crucial for brand success.

I have broken down six ways to find the perfect balance between organic marketing and PPC advertising so that any business owner can build awareness for their brand the right way.

Fully optimize your website first

Before focusing on paid or organic search for brand success, having a fully functional website is imperative. If a prospective customer has a torrid experience using a website, the odds of securing a sale drastically decrease. All the logistics of a website should be thoroughly inspected, such as broken links, load time and the volume of customers which can be hosted at once. It’s also important to avoid over-optimising a website and using too many keywords. Keywords should be implemented subtly so that the untrained eye would never notice, otherwise, they might add negative SEO value.

Rely on PPC whilst waiting for organic SEO improvement

While it would be great to be able to rely mostly or solely on organic marketing to raise brand awareness eventually, doing so when starting out is virtually impossible. Historically, PPC advertising has been encouraged to be used whilst a business is waiting for organic SEO improvement to land. This is not a licence to neglect organic marketing – far from it – as the goal is to improve a business’s SEO value whilst using PPC initially. In the longer term, results from PPC advertising should be used to guide organic marketing efforts.

Experiment with brand-related keywords

Once in a comfortable position, a business can shift its PPC advertising strategy towards experimentation. As and when organic brand-related keywords drop in place, the corresponding PPC advertising budget can be reallocated to test new keywords, thus amplifying the total reach of the brand. When improving SEO value, a business needs to constantly explore and update its targeted keywords for organic SEO improvement. As mentioned, results from PPC advertising should be used to inform organic marketing planning.

Focus on both short-tail and long-tail keywords

A short-tail keyword or ‘head term’ is a search term with one to three words that cover a general topic. Landing on the first search engine results page for short-tail keywords borders on impossible due to the sheer number of results, so even though they typically have a higher search volume, long-tail keywords remain important as users are more likely to be closer to a point-of-purchase when searching them. Searching for “shoe shiner” would be a short-tail keyword, whereas searching for “how to shine my shoes” is a long-tail keyword, as it is three to five words and more focused on a specific subject. Naturally, the short-tail keywords will garner more searches, but ranking well for the long-tail keywords will offer a business a meaningful advantage over competitors in the same market.

Don’t just rely on Google

Most business owners, executives and managers will be inclined to focus all their efforts on Google – and rightfully so as it’s the world’s biggest search engine platform by far. However, it can also be worth testing ads on the likes of Bing to see what returns are achievable elsewhere. If the results are favourable, it might be worth splitting SEO-related efforts across multiple platforms.

Use PPC advertising for mobile, organic marketing for desktop

Search results drastically differ on mobile and desktop. At the risk of stating the obvious, using a search engine on desktop presents the users with more results because the screen is naturally bigger. As the window of opportunity – literally the size of the search window on a smartphone – is much smaller on mobile, using PPC advertising for mobile is critical. Furthermore, mobile users are less likely to make multiple searches using different keywords, than a desktop user with more patience might.

Growing brand awareness requires a streamlined and focused strategy for both organic marketing and PPC advertising. Solely relying on PPC advertising might seem like an easy solution, but slowly working on organic marketing will eventually allow a business to use PPC advertising to amplify brand reach. Business owners might underestimate the importance of SEO, but its importance can’t be underscored in the ever-growing digital marketplace.


Nick Swan is Founder of SEOTesting.

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The inner workings of search advertising in a cookieless world https://searchenginewatch.com/2022/09/13/the-inner-workings-of-search-advertising-in-a-cookieless-world/ Tue, 13 Sep 2022 10:57:40 +0000 https://www.searchenginewatch.com/?p=144117

The inner workings of search advertising in a cookieless world

30-second summary:

  • As third-party cookies will eventually phase out and marketers search for alternate approaches, they may find themselves lost in a sea of data when attempting to measure and evaluate the impact
  • Focusing on the quality of users instead of attributable conversions can mitigate the inconvenience of losing third-party cookies
  • The shift from cookies to a new engagement model will require constant testing, so keep data simple where possible

For years now, digital marketers have been spoiled by third-party cookies and the ability to accurately track engagement – it has made life simple, and reporting a campaign’s activity a breeze. Such an approach has allowed us to easily see how many conversions Meta, Criteo, or an influencer has contributed to with minimal effort. But the eventual demise of third-party cookies demands accurate data on engagement to ensure that the transition to new identifiers can be as clear as possible. However, due to either ignorance or convenience, many advertisers still take overly positive and blindly optimistic metrics as the truth.

Counting your chickens before they’ve converted

If we take Facebook for example, they have no way of knowing to what extent their services contributed to a conversion. There are many ways of producing wildly inflated numbers, such as having several touch points and one conversion being associated with multiple channels, or even inaccuracies from false positives. This is particularly troubling for those engaging in heavy remarketing based on past users who already have visited or interacted with a site. One must ask the question – when working with inaccurate metrics, will remarketing actually contribute to further conversions or will it simply attribute miss-clicks to campaigns that don’t increase revenue?

We as humans love to oversimplify things, especially complex patterns. Imagine how complex a visit is to your webpage – you get a session that is connected to a user, that considers different attributes such as age, gender, location, interests as well as their current activity on your site. That user data is then sent to, for example, Google Ads, in a remarketing list.

Even the remarketing list provides a notable variable when trying to make sense of conversions. Facebook and Google users are not 1:1, with one user on Google often being connected to more devices and browsers than the average Facebook user. You could get a conversion from a device that Google has connected to the same user, while Facebook may lack any insight.

With each user visiting your website you populate remarketing lists. Those remarketing lists build “lookalikes” in Facebook and “similar” in Google. These “similars” can be extremely useful, as although traffic from one channel could be attributed to zero to no conversions, they could in fact help build the most efficient “similars” in Google Ads that can then drive a large number of cheap conversions.

Identify data that helps you steer clear of over-attribution

All automated optimization efforts, whether they be the campaign budget optimization (CBO) or Target CPA are dependent on data. The more data you feed the machines the better results you get. The bigger your remarketing lists, the more efficient your automatic/smart campaigns will be on Google. This is what makes the value of a user so multifaceted and incredibly complex, even when you don’t take the action impression of an ad into account.

With this incredible complexity, we need to have an attribution model that can genuinely portray engagement data without inflating or underselling a campaign’s conversions. However, while there may be many models that are well suited to produce the most accurate results, it should be remembered that attribution is by itself flawed. As consumers, we understand that the actions that drive us to conversions in our personal lives are varied, with so many things that can’t be tracked enough to be attributed. While attribution cannot be perfect, it is essentially the best tool available and can become far more useful when applied alongside other data points.

The last non-direct click attribution model

When trying to avoid inflated data, the easiest attribution model is a last non-direct click. With this model, all direct traffic is ignored and all the credit for the conversion goes to the last channel that the customer clicked through, ultimately preventing any conversions from being falsely attributed to multiple touchpoints. It is a simple model that only considers the bare minimum that still manages to solve the problems of over-attribution by being direct. This way, marketers can measure the effect rather than attributing parts of conversion to different campaigns or channels. It really is a very straightforward approach; essentially, “if we do this to x, does that increase y?”. Of course, like all attribution models, the last non-direct click approach has its downsides. For one, it’s not a perfect solution to over/under contribution, but it is an easily replicable and strategically sound approach that provides reliable data where you can measure everything in one place.

In any case, the delayed death of the third-party cookie is certainly causing many to reevaluate their digital advertising methodologies. For now, proactive marketers will continue to search for privacy-friendly identifiers that can provide alternative solutions. First-party data could well have a larger role to play if consent from users can be reliably gained. While we wait for the transition, getting your data in order and finding accurate, reliable approaches to attribution must be a priority.

Ensuring the accuracy of this data is therefore imperative, this can be achieved by ensuring there are no discrepancies between clicks and sessions whilst all webpages are accurately tracked. In the absence of auto-tracking, UTMs should also be used to track all campaigns and, if possible, tracking should be server-side. Finally, marketers should test their tracking with Tag Assistant, and make sure they don’t create duplicate sessions or lose parameters during the session. Ultimately, once the third-party cookie becomes entirely obsolete, which direction marketers go in will ultimately be decided by data – which must be as accurate as possible.


Torkel Öhman is CTO and co-founder of Amanda AI. Responsible for building Amanda AI, with his experience in data/analytics, Torkel oversees all technical aspects of the product ensuring all ad accounts run smoothly.

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How do you use SEO to scale revenue and market share? https://searchenginewatch.com/2022/08/18/how-do-you-use-seo-to-scale-revenue-and-market-share/ Thu, 18 Aug 2022 11:18:15 +0000 https://www.searchenginewatch.com/?p=144053

How do you use SEO to scale revenue and market share

30-second summary:

  • When the economy and business take a hit, marketing is the first to suffer budget cuts
  • If you are asking, “should I give up my SEO?”, this article is all you need
  • Best-selling author and serial entrepreneur, Kris Jones shows you five ways SEO can help you achieve revenue

Of all the ways to start driving real growth and expanding a business, SEO might not be the first method people generally consider. After all, SEO doesn’t directly make you online sales, right? Isn’t it just all about Google and showing up in position one? Is it just about vanity?

This kind of view is shortsighted and doesn’t appear to take the whole story into account.

We live now in a time when online markets have gotten so competitive that some people are still asking if SEO is dead.

What’s the translation of that question? “Do I even stand a chance on Google anymore with all these competitors crowding up the SERPs? Should I give up my SEO?”

The answer, of course, is no. SEO isn’t dead, and you shouldn’t give up on it.

SEO is your way forward to scaling your revenue and market share. You just need to work harder at it than ever before if you want to play the Google game and get audiences to find and buy from you.

So, SEO really can drive your business growth, and I’m going to show you five ways that you can use it to achieve that end.

1. Stick with SEO long-term

I’m going to start with an item that some people might have expected to see at the end: if you want to drive your business growth beyond just the next six months or year, you have to stick with your seo services & strategy long-term.

Everything that I’m going to talk about in this post–every item, from website architecture to keyword usage and on-page page optimization, to creating great content, to building backlinks–is something that will work for you, but only if it’s given enough time to breathe.

I understand that when times are tough, marketing can often be the first cost that businesses want to cut. After all, while it would be nice to be able to market yourself, is marketing really necessary to the business if you’re losing money in so many other places?

In the case of SEO (and marketing in general), the answer is a resounding “yes.”

SEO keeps your business’s online visibility evident no matter what the market looks like. And if you’ve been in business long enough, you know that–surprise!–markets recover, consumers start spending again, and businesses once again become profitable.

If you stop your SEO during a downturn with the idea that you’re going to be saving money, think of the harm you’ll actually be doing to your business when no one can find you through an online search anymore, and that includes after your market has turned around again.

See, SEO is a long game, it’s for those with stamina, those with a vision that their business will survive for many years to come.

Sure, downturns will negatively affect your bottom line, but only temporarily. Do you know what will really hurt, though? When your bottom line disappears completely, and your former place on Google gets swallowed up by all the others vying for your same audiences.

That’s what happens when you haphazardly cut your SEO after six months or a year.

When you stay with it, though, when you ride out all the storms and still make room for your SEO budget, you can really start to win.

You’ll benefit from seeing how your pages and other content are trending over time. You’ll see how you created a post around certain keywords but how that post is now ranking for other keywords and should be reoptimized. You’ll be able to continue building your backlink profile over time rather than letting it die after just a few months. And you’ll see how keyword trends change over time and allow you to target different phrases on your most important pages.

So, you see, long-term SEO is the way to go if you want to be precise and up-to-date in your digital marketing approach.

2. Use SEO to organize your website

If you want to make it easier for your business to scale its revenue and maximize its market share, you’ll need to put some serious work into your on-page SEO. This has to start with a clean website structure arranged in a logical hierarchy.

How your website’s architecture is set up depends on what kind of business you are, but let’s assume we’re talking about a fairly large ecommerce website here.

Ecommerce websites usually make good examples of good and bad website hierarchies because of the volume of pages they typically have.

Now, ideally, a website will be structured according to logic, or what will make its pages the easiest to find for users.

In the case of ecommerce websites, good main navigation would show all the main pages at the top and then have each one open into a menu when you hover over it. The menus are where everything else would be neatly broken down.

For example:

Shop Now > Categories > Products

Users could hover over “Shop Now” to see all the product categories. This structure helps because it starts more generally as shoppers are still thinking about what they want.

Once they click on a category, they will be taken to a category page that will show all the products in that category. From there, they can find the product they need or filter the results to browse until they find something.

That’s it, nice and easy.

This is the kind of structure that will allow your website visitors to convert once they reach you. Remember that confused visitors don’t make purchases, so it will pay to put some serious time and effort into simplifying your website structure if you haven’t done so already.

Clean navigation will help not only people to get around your site but also Google’s search crawlers. When Google can understand your site in the same logical way as people, it may rank it higher than a competitor with messy website architecture.

3. Target the right audiences with the right keywords

Now that your website architecture is set up right, the next step in positioning your website to scale revenues for you is to use the right keywords to target the right audiences in the right places.

Here the concept of keyword intent is key. There are businesses out there that get this all wrong, so it’s worth mentioning here.

By the way, I can understand anyone out there who is looking for the connection between keywords and driving revenues, but these are the SEO details that allow people to find you on Google, and there’s no way to make money from users who can’t find you.

We’ll stay with the ecommerce example from earlier. When you go to optimize your category and product pages with keywords, you’ll want to have intent in mind.

Keyword intent is something you should be thinking about at all phases of your keyword research.

The four main types of keyword intent are –

  • Informational – “I want to learn about something” – “how to start a website”
  • Commercial – “I want to investigate things to buy” – “best athletic items for 2022”
  • Transactional – “I’m ready to buy something right now” – “bulk printer paper buy now”
  • Navigational – “ Take me to this page on this website” – “Walmart privacy policy”

There are personas attached to each type of keyword intent. Think of it as a classic sales funnel. Users enter it with a few needs but have to do some research before buying anything. As they move down the funnel, they become more focused on taking action.

The ones who complete the funnel are the ones who end up buying something or filling out a form, basically just taking whatever action matters to you.

How does this factor into the keywords you target on your website’s pages?

Think of a category page on your ecommerce site. No one is buying anything from a category page. It may not even be possible to do so.

So, your keyword targets for those pages should be more commercial than transactional. Users who arrive on your category pages are thinking about buying, but not yet.

Maybe your keyword target for a category page of printer paper is simply “office printer paper” or “best office printer paper.”

Then, you’ll want to get more specific on the product pages, which is where people will be doing the buying. If you find search volume around them, you want to optimize for terms such as “buy hammermill printer paper now” or “hp printer paper 500 sheets.”

See how the product page keywords got more long-tail and specific? That’s called going after intent, and it’s the way to optimize each part of your website.

That way, the right users will find everything they need from you, no matter where they are on their buyers’ journey.

4. Create (genuinely) amazingly useful content for every buyer persona

Okay, so you want to continue employing SEO to accelerate your growth and increase your market share. Then you will also need to jump head-first into the content marketing game.

To an extent, this idea piggybacks on the keyword intent concept from earlier. Except that here, we’re looking at intent from the content perspective.

Once you have optimized and more or less perfected your website from a user-experience perspective, you might wonder what else you could actively be doing to bring in traffic to your website.

Content is your game at that point.

Content is what drives traffic to websites, and it’s always been that way.

From one perspective, that’s just common sense. What else would we do on the Internet if there were no content?

Taken another way, though, how exactly do you devise a content marketing plan for a website? What do you write about? How does content bring in the traffic and sales you need to bump up your market share?

Think back to keyword intent from above, specifically the informational intent.

People typically don’t navigate to a category page, product page, or other service page with purely informational intent. Traffic to those pages is more ready to do something than learn about something.

Informational keywords apply more to blog posts that elaborate on topics about your business or wider industry.

Since blog posts are often informational, that means you’ll be targeting top-of-funnel traffic that’s just learning about what you do and isn’t ready to buy yet.

But since you’re focusing on scaling revenue and market share right now, you can’t lose sight of the fact that top-funnel traffic has the potential to turn into real customers for you. Blog posts are there to nurture the leads down the funnel.

So, if content seems like a slow or pointless game to you, I assure you it isn’t. It’s one of the main ways you’re going to make it to the top.

5. Build those backlinks

Finally, if you’re looking to use SEO to drive your revenues and business growth, you’ll want to pay lots of attention to your backlink profile.

As you probably know, links mean so much in SEO. The connections among pages and domains fuel how Google understands content on the internet. They are what build authority for websites.

Why? Because Google knows that if people want to link to content from their own websites, the content must be trustworthy and worth ranking highly for people.

Higher authority usually means higher rankings, and higher rankings mean more customers that you want will see you.

But, you can’t depend on the Internet just to find your content and link to it. You have to do the outreach yourself to get your name and content out there.

When you create good content, get in touch with others in your industry to see if their audiences might find it useful. Ask the webmasters if they would like to link to it for their readers.

Or, you could use an SEO tool to find broken external links on other sites and offer up your content as a replacement for those links.

Whatever method you take, though, just be sure that you’re getting backlinks from relevant sources. It won’t matter if you get 10,000 backlinks from completely irrelevant sites. One backlink from a relevant site will count more for you.

The increased authority and rankings you get from your backlinking campaign should help you over time to sustain your showing up for the most relevant searches in your industry.

Bringing it together

All of these pieces are what you need to bring together and put in place to make the best use of SEO for scaling your revenue and growing your market share.

To the uninitiated, it can definitely seem like the tasks I mention here are not directly related to making sales and growing a business. But they are the moves that lay the groundwork for that growth.

Keeping that long vision is how you really put SEO to work for your business.


Kris Jones is the founder and former CEO of digital marketing and affiliate network Pepperjam, which he sold to eBay Enterprises in 2009. Most recently Kris founded SEO services and software company LSEO.com and has previously invested in numerous successful technology companies. Kris is an experienced public speaker and is the author of one of the best-selling SEO books of all time called, ‘Search-Engine Optimization – Your Visual Blueprint to Effective Internet Marketing’, which has sold nearly 100,000 copies.

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How a testing model is driving SEAT and CUPRA’s search marketing performance https://searchenginewatch.com/2022/06/22/how-a-testing-model-is-driving-seat-and-cupras-search-marketing-performance/ Wed, 22 Jun 2022 16:05:17 +0000 https://www.searchenginewatch.com/?p=143926 “Will we ever be able to put search marketing strategy in the driver’s seat?” This is almost every search marketer’s dilemma as the community continues to remain at the mercy of Google’s algorithms and updates.

SEAT S.A, the Barcelona-based multinational automaker part of the Volkswagen group have innovated a testing model that is driving growth for its brands, SEAT and CUPRA in the European market. While SEAT is the young, cool and urban brand that offers cars with striking designs and several mobility solutions – CUPRA is an unconventional brand, which is defined by its progressive design and the performance of its electrified models.

How a testing model is driving SEAT and CUPRA’s search marketing performance

We spoke with Corinne Calcabrina, Global Media Manager at SEAT S.A, Sophie Santallusia, Global Paid Search and Programmatic Director, and Alejandro Sebastian, Global Search Team Lead at PHD Media Spain to discuss the ‘Performance innovation program’ (SEAT S.A’s testing model) and its value add to the businesses.

A fast-paced industry

Digital is a fast-moving sector and search is always reinventing itself with new formats and everchanging ways to create and manage accounts. The teams at SEAT and CUPRA had several pain points:

1. Staying on-top of all innovations and changes in the industry

“We needed to become first movers who actively capitalize on opportunities that appear. To ensure this our teams needed to take advantage of search space dynamics, apply best practices, and gain a technological and intelligence edge over the competition.”

– Corinne Calcabrina, Global Media Manager at SEAT S.A.

2. Improving visibility of the team’s hard work

“While we were putting all these efforts, we wanted to improve our team’s visibility. While we are busy becoming the best performing channel, always reinventing, working towards results and efficiencies, we often miss the glitter of other channels. Adding an official scope and framework means we get to report and showcase our achievements.”

– Corinne Calcabrina, Global Media Manager, SEAT S.A.

3. Maintaining performance and improving efficiency

“As the best performing channel on a last-click attribution model, we were also facing multiple challenges. The pandemic lockdowns and microchip shortages made search performance improvements a constant, ongoing must-have. This meant decreasing the cost per click (CPC) and improving the cost per acquisition (CPA) were always core reasons to develop such a testing model.”

– Corinne Calcabrina, Global Media Manager, SEAT S.A

Putting testing in the driver seat: The SEAT and CUPRA Performance innovation program

The SEAT S.A testing model, ‘Performance innovation program’ was designed to align with the inherent love for innovation that runs at the core of SEAT and CUPRA brands. The testing model was built centrally to maintain brand focus on the strength of paid search – improving cost efficiencies and accelerating performance.

Corinne and her team at SEAT S.A and their agency, PHD Media reviewed brand strategies for SEAT and CUPRA respectively, their performance, and local needs. They created a framework that provides structure, helps the brands expand their market share, and deliver central visibility on the testing results. They created specific testing roadmaps, based on quarterly goals that align with local markets based on their needs and strategies.

“We then applied our tests, sharing the hypothesis (highlighting results from other markets) of what we hope to achieve and then applying the test into the main strategy.

“We had a clear timeline and roadmap. We always test and learn. This allows us to have a specific position with partners, allowing us to always be part of the alphas and betas, testing new formats, always trying to improve results at the same time”, Corinne shared.

To facilitate consistency the SEAT S.A team organized tests throughout the year pacing one test at a time for an ad group or campaign to maintain efficiency and gain clear observations. The roadmap was created on these factors:

  • Priorities for markets based on the impact and workload
  • Changes that Google makes to ad formats or different features that it sunsets or iterates

The search marketing grand prix: data, automation, and visual optimization

SEAT S.A and PHD Media started differentiating strategies by keyword type and defined them for each ad group. Keywords were segmented based on brand and non-brand search, their role, and their respective KPIs. This data was then used during the auction bidding. Artificial intelligence (AI) was used to segment audiences and target ads that were top of the funnel. Comparative insights from these tests were later fed into the business to inform the direction of strategy.

To improve the click through rate (CTR) and lower CPCs, the SEAT S.A team focused on adding visuals to ads, improving ad-copies, and testing new extensions. They also decreased CPAs by using bid strategies and the system’s AI to get the best of their budgets.

To master their visual impact on audiences SEAT S.A used image extensions for each ad across all their campaigns. Google displayed these images based on multiple factors like clicks, content, and keyword triggers to optimize the best performing ones.

From a data point of view, in Search SEAT S.A used Google Search Ads (SA360) to manage and monitor their Google Ads and Bing Ads respectively. The data sets tracked all the core essentials of paid search:

  • Keyword conversion performance
  • Ad copies
  • Audience data through all the custom bidding options available in SA360

Outcomes

The ‘Performance innovation program’ model has helped SEAT and CUPRA achieve one of their best tests which catalyzed their search performance in terms of the cost per visit (CPV), one of their main KPIs that signaled top of the funnel conversions. The cost per visit (CPV) improved by 30% and cost per acquisition (CPA) improved by 37%.

SEAT S.A (SEAT and CUPRA) are now equipped with new ways to deduce and analyze conversions on a market-to-market basis.

Sharing intelligence across diverse markets

After completing the testing phase, the SEAT S.A team and their global partner PHD Media reported on results and observations. Sharing their learnings and insights with other markets has empowered other teams to benefit from the knowledge and expertise derived from the successful test prototypes. Focusing on components that drive results has allowed the teams spread across to be challenged and has facilitated constant learning while embracing changes and new features. The SEAT and CUPRA teams are now strongly positioned to outperform the competition.

Gearing up for a cookie less future

Going cookie less will bring challenging times and impact the search channel. SEAT and CUPRA plan to counter this with the use of Google Analytics 4 (GA4) to maintain performance and target the right audience. Opening up to new visual formats like Discovery campaigns and MMA/MSAN from Bing will also take an important place within search in the future, as the core of search might evolve with more automation, less granularity and control.

Greater focus on measurement and a privacy-first future

The team is testing ‘consent mode’ with GA4 and ‘enhanced conversion’ to estimate the attrition due to privacy guidelines. They are also focused on identifying and designing a risk contingency plan for the paid search elements that they won’t be able to test in the near future.

“We are testing all the new solutions and features that Google is bringing to the market in terms of privacy and cookie less capabilities. Particularly, our testing is focused on deploying the full suite of Google Analytics 4 (GA4), site-wide tagging, consent mode, and enhanced conversions.

Additionally, we are also testing new audience segments that GA4 allows within a privacy first ecosystem on our paid search campaigns. We are seeing some positive and promising results.”

– Corinne Calcabrina, Global Media Manager at SEAT S.A

SEAT S.A and PHD Media are actively focused on Google solutions for mapping markets and audiences that are privacy compliant and applicable for targeting segments.

They are also working towards gathering and connecting first party data like CRM audiences and customer match solutions.


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How to drive B2B conversions from your organic traffic https://searchenginewatch.com/2022/06/03/how-to-drive-b2b-conversions-from-your-organic-traffic/ Fri, 03 Jun 2022 17:17:24 +0000 https://www.searchenginewatch.com/?p=143900

How to drive B2B conversions from your organic traffic

30-second summary:

  • B2B conversion funnels are long and unpredictable, and your SEO strategy should reflect that
  • Because it takes several touchpoints for a buying decision to be made, a B2B SEO strategy should focus on both informational and commercial phrases
  • Brand-driven search is crucial for your conversions because B2B customers tend to careful consider all options
  • While optimizing for informational queries is important, make sure you have distinct conversion paths on each page
  • Create consistent visual identity across on- and off-site channels to improve brand recognizability at each touchpoint

There’s one key difference between B2B and B2C conversions: B2B shopping is almost never spontaneous. It takes several decision makers (which are collectively referred to as a decision making unit or a DMU) to review several options and make a choice.

A B2B shopping journey can thus take weeks and months.

Obviously, the organic search optimization strategy should address that challenge ensuring that more of those clicks driven by organic positions result in leads and sales.

1. Create SEO-driven landing pages for both TOFU and MOFU parts of the sales funnel

Fundamentally, a B2B marketing funnel consists of three stages: top, middle and bottom. The final stage is where the final sale happens, and may take eight touchpoints (i.e. a potential customer seeing or interacting with the site in some way or another) for a buying decision to finalize.

Traditionally, when it comes to SEO, businesses tend to prioritize landing pages that drive direct sales. In B2B it is hardly possible because customers tend to make lots of searches prior to making a purchase.

This is why informational search queries (those driving top of the funnel) are as important in B2B as commercial queries are.

How-to queries

How-to queries are highly engaging because visitors tend to stay on the page while taking the steps in a tutorial.

These are also likely to be transactional queries that may drive conversions if you manage to solve the customer’s problem.

Filter your keyword lists to how-to queries and start your optimization efforts by providing useful instructions (where your product is included in a non-promotional context as part of the solution).

You can also use Google Search Console to find how-to queries your site is already ranking: Come up with a plan to improve your positions for those:

Keep a close eye on your (and competitors’) branded search queries through search bar suggestions

Google’s People Also Ask and Suggestions

Both People Also Ask and suggestions impact searching journeys because they show up while people search giving them more ideas.

Moreover, both are dynamic, that is, they change depending on what people are typing in the search box or what they choose to click.

Because both of these search features can change the direction in which your customers are heading, you need to keep a close eye on those and optimize for each relevant query and question that shows up there.

Make sure you actually search for each of your target keywords and make notes of People Also Ask results and how to best address them on your site. You can use your current FAQ or Knowledge Base or answer each question in a dedicated article, depending on how in-depth an answer should be.

2. Keep a close eye on your (and competitors’) branded search queries

Because B2B purchases usually require long-term investment and commitment, B2B customers tend to carefully consider and compare all possible options and alternatives before finally making a purchase.

This means your brand name will be searched a lot.

Your brand will also be searched alongside your competitors.

Keep a close eye on your (and competitors’) branded search queries through search bar suggestions

No wonder in B2B these queries are always popular:

  • Brand name alternatives
  • Brand name 1 vs Brand name 2

Treat your brand name as a keyword and keep optimizing your site for it. It is a never-ending process because your competitors are likely to be doing the same.

Keep in mind that your brand-driven search is the most important part of your customers’ buying journeys.

3. Plan and monitor your search-driven buying journeys

Once those searchers land on your site, what do they do from there? 

While optimizing for informational-intent queries is important, don’t forget to plan distinct conversion paths from those informational pages down into your sales funnel: Invite people to schedule a demo with you, sign up for a webinar or sign up for a free trial.

Make sure to take full advantage of your lead magnets and lead-qualifying surveys: These normally make the best conversion path from an informational page because they match search intent and provide more answers to the covered questions.

Lead magnets work best when they are contextual, for example, cheat sheets, checklists and flowcharts make it easier to implement how-to content. HubSpot is a prime example of contextual CTAs and lead magnets done well:

HubSpot lead magnet example

Additionally, make sure all your assets are visually branded: Your organic-search-driven visitors should be able to remember you so that your tool looks familiar at the next touchpoint. 

Use your logo as a watermark on all images, keep your colors consistent within your site and across your social media channels and make sure all your downloads (ebooks, whitepapers, and other resources) include your visual identity elements and links back to your site.

From there, make sure you know how to monitor those conversion paths. Google Analytics Behavior Flow is a great way to track where people tend to go once they land on a certain page. You can segment this report to users referred to your site from organic search:

Plan and monitor your search-driven buying journeys to drive conversions through your organic traffic

Don’t forget to use Facebook pixel to be able to retarget those organic search visitors on social media to generate more touchpoints. You can also use retargeting when running YouTube ads. Both will remind your past visitors of your brand and take them close to a conversion.

Conclusion

Converting your organic search traffic is always a challenge, especially in B2B niches where customers are not likely to commit to your product from the first visit. Yet, when you understand your goals better, a strategic approach will gradually improve your conversions and boost your lead generation efforts.


Ann Smarty is the Founder of Viral Content Bee, Brand and Community manager at Internet Marketing Ninjas. She can be found on Twitter @seosmarty.

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How to use SEO for a great ABM strategy https://searchenginewatch.com/2022/04/07/how-to-use-seo-for-a-great-abm-strategy/ Thu, 07 Apr 2022 14:27:30 +0000 https://www.searchenginewatch.com/?p=143844

How to use SEO for a great ABM strategy

30-second summary:

  • Account-based marketing (ABM) helps build a personal bond with your target audience, assuring them that you understand their unique wants and needs
  • ABM is considered the most financially successful marketing approach by 97 percent of businesses
  • ABM can be used in conjunction with inbound marketing for maximum effectiveness, which ties into an effective SEO strategy
  • Use SEO keywords to learn what your target audience is looking for and attract interest from all levels of a business
  • SEO analytics – especially insights into consumer interests, behavior, and preferences – aid the construction of an effective account-based marketing strategy

Priorities in business marketing have drastically shifted in the online age. Throwing enough mud at the wall, hoping that at least some of it will stick, is now an outdated approach. Consumers are savvy, seeking to be wooed by products and services that meet their unique needs.

Naturally, this means that an effective marketing campaign will fish in shallow waters instead of casting a wide net into the ocean. Any business with serious intentions to capture a captive and loyal audience should take the account-based marketing (ABM) approach – and SEO can be essential to such a strategy.

What is account-based marketing (ABM)?

With so many different types of marketing packages available to businesses in 2022, it can be tricky to keep on top of all the different terminology. However, one of the most essential and successful modern approaches is account-based marketing (ABM).

ABM revolves around pinpointing a precise marketing target, such as a unique business – or even a department within a major company – and tailoring a promotional campaign, especially to them. In many cases, that involves breaking down your campaign step-by-step.

Let’s imagine that your business revolves around manufacturing protective cellphone covers. You may sell these covers to high street stores as generic items, but you feel that your business would be taken to the next level by teaming with a cellphone manufacturer. If you could get a contract with Samsung, for example, maybe your cellphone cover will be pushed as a must-have accessory to accompany the latest Galaxy handset.

In this instance, you would need to tailor a unique approach to exactly what Samsung are looking for in a collaborator. You cannot just send the same pitch that you would to Target, asking them to sell the item – a supermarket is just interested in whether they can buy cheap and sell higher, turning a profit on a product that is always in demand.

If you’re going to forge a long-term and successful relationship with Samsung, you’ll need to prove to them why your cellphone cover is the best on the market – better than your competitors, better than any other product the business currently uses, and how you’ll meet expectations going forward. All of this needs to be achieved through a marketing campaign that is impossible to ignore for your targeted account.

How does ABM benefit a business?

There are countless reasons to adopt an account-based marketing approach for your business. These include:

  • Building a substantial profile of your target audience through extensive research, providing an invaluable platform
  • Rapidly earning the trust of a client base, enhancing your chances of loyalty and a long-term working relationship
  • Reducing wasted time spent on managing inappropriate or inefficient marketing leads
  • A simple analysis of the performance and ROI of any campaign – the results will be comparatively black and white
  • Keeping sales funnels tight – there will be no need to continually cajole and encourage consumers to complete their conversion as they are in the bag
  • Enhanced reputation within your industry – you’ll earn a standing as a business that knows exactly what your audience wants

Notably, ABM is often very effective when aimed at global businesses that employ teams in multiple countries. These companies are often dealing with more complex supply chain issues, and are looking for a supplier who understands their needs and can be relied upon to meet them regularly. Prove your worth to such clients, and you’ll reap substantial financial rewards.

Is ABM the same as inbound marketing?

Account-based marketing is not quite the same as inbound marketing, but it could be considered a companion approach. If you’re going to make the most of ABM, keep at least one eye on your inbound marketing strategy.

For the uninitiated, inbound marketing involves laying bait for your potential consumers and waiting for them to come to you. We’ll shortly discuss how SEO aids ABM in greater detail, and inbound marketing will factor heavily into this. The online presence of your business, most notably blogs and social media accounts, will frequently be discovered through organic internet searches.

However, the core difference is that ABM is active whereas inbound marketing is passive. Both approaches involve appealing to the core interests of your target audience, but with ABM, you’ll be approaching the consumers in question. Let’s return to our example of creating cellphone protectors for Samsung products.

You could create content that will potentially attract their attention – blogs with titles like ‘This is the perfect protective barrier for a Galaxy S22’ and infographics on how and why your product will benefit users. This will take a long time to see results, though – and even then, you’ll need to ensure that the right employee from the right department at the right company gets in touch. ABM means reaching that employee yourself.

Overall, there is definitely a place for inbound and account-based marketing under the same umbrella – often working side by side. Both approaches will show potential consumers that you understand, and care about their interests. Just know that an ABM strategy is likelier to yield an immediate investment return. 97 percent of businesses claim to see greater results from ABM than any other marketing approach.

How to use SEO as part of an ABM strategy

We’ve buried the lede for long enough. It’s time to discuss how SEO can work in perfect harmony with ABM to create optimum campaigns that will yield business results. SEO and ABM share five fundamental links that should be embraced to see success. These learnings can be applied to any ABM campaign, no matter how large or small the client may be.

SEO performance reveals the core interests of your target audience

SEO and keywords are intrinsically linked – there is no getting away from that. This can benefit your ABM strategy, though. By focusing on the crux of your SEO strategy, you’ll gain an ever-greater insight into what your potential clients value most.

Understanding what keywords are performing best is critical to making the most of your SEO strategy – and, by extension, understanding who to target for an ABM campaign. Using Google Analytics, you can investigate how visitors to your site respond to keywords. If you’ve paid for a plum keyword, you’ll be expecting a conversion after a user interacts with it. Watch to see if users bounce from the page that is connected to the keyword or stick around and interact. Keep an eye on your Google Quality Score too, as this should be steadily improving with effective use of keywords.

If your keywords are failing to generate traction, this suggests they’re not as important to your target audience as you suspected. This suggests that your choice of keywords – and by extension, your macro and micro-copy – is not resonating with the specific needs of your target audience.

It’s better to learn this before you attempt to build an ABM campaign around inefficient keywords. You only get one chance to make a first impression, after all, and a reputation as an irrelevant offering is anathema to successful account-based marketing. Use SEO to practice and road test your use of keywords to perfect your choices – short- and long-tail alike – before approaching a potential ABM client.

If your keywords are performing, however, it’s all good news. You now have an idea of what seems to matter most to your audience. You can then bring these features into your ABM approach. If ‘free trial’ is performing well, you can write to a business offering an exclusive trial of a software package that lasts a month rather than the standard two weeks. Alternatively, if a particular adjective that describes your product or service gains traction, focus heavily on this when marketing.

Social media marketing is particularly effective once you have a core understanding of keyword performance. Once you know what keywords are likeliest to yield success, you can head to Facebook, Instagram, or LinkedIn and start applying PPC campaigns to business pages. This will go hand in hand with ABM, as social media campaigns will allow you to tailor your target audience and do all you can reach only the most receptive of eyes.

SEO opens doors to your target audience

It can sometimes be challenging to decide where to pitch a marketing campaign, especially in a B2B setting. It makes sense that you’ll try to win over the hearts and minds of decision-makers, as these are people that will ultimately control the purse strings of a company account.

Before building your ABM strategy around occupants of the C-Suite, remember that CEOs and financial controllers lack time to pore over the value proposition of a product or service. They’ll ultimately sign off on a purchase based on the recommendation of their staffing teams. Each of these employees will have different priorities based on their unique roles. This is where SEO comes into play.

Promises of free or discounted services will attract the interest of financial departments, who will welcome any opportunity to improve the bottom line of a business. Support and administrative staff will be more concerned with how the product or service will resolve any common pain points, especially if they’re labor-saving. Managers are likeliest to respond well to any promises of improved performance and higher productivity levels from their subordinates.

By addressing these varied priorities in your SEO strategy, you’ll attract the attention of a wide array of business employees. Launching an ABM strategy aimed straight at the head of a company after laying these foundations means that you’re much likelier to see success. If a business leader asks their team if they are familiar with your offering, they’ll respond positively.

If you can use SEO to pinpoint a particular individual or business interested in your offering, the world of ABM is your oyster. Imagine that you notice significant traffic from a local business, and their offering is aligned with what you are looking to market. Clearly, you are attracting the attention of this business. You need to reel in the catch, now that you have successfully baited the hook.

SEO generates new ABM leads

In an ideal world, you will identify your ABM targets early on and enjoy roaring success with every campaign. Sadly, none of us do business in a perfect world. It’s unlikely you’ll hit the bullseye every time, especially when starting with ABM. You’ll always need to keep at least one eye on your next campaign target.

If your business has a solid SEO strategy, you’ll be tracking a great deal of data – most notably, who is visiting your website and how they’re behaving once they arrive. This is where ABM and inbound marketing start to co-exist. If your content is piquing the curiosity of consumers or other businesses, build a profile of these visitors.

Is this aligned with what you consider your existing target audience to be? If not, you have a new stream of potential clients to aim an ABM approach to. Something about what you have to offer is attracting attention. Use Google Analytics to dig a little deeper into this – sign into your dimensions and metrics summaries, and review reports that summarize page views, bounce rates, and sessions durations. Use these analytics to learn what is attracting the greatest attention.

Once you have this data, you can identify where these visits are coming from (more on that anon) and start approaching potential leads for an ABM campaign. Your content marketing has already done most of the heavy lifting, and these SEO-generated leads are low-hanging fruit. Pluck them with your ABM approach, and turn this potential client into a returning, long-term client.

SEO reveals the buyer journey of your target audience

As discussed, SEO and ABM combine to identify the perfect buyer persona. However, getting in touch with the right person is only half the battle. You also need to understand how this individual prefers to complete a transaction. The average B2B purchase encompasses four stages.

Awareness Your product or service is discovered through SEO marketing, typically a Google search based on relevant keywords. This discovery could be organic or based on a pay-per-click campaign
Exploration Interest piqued by your SEO content, the potential customer will look further into your offering – ideally sharing any blogs, videos, and infographics over social media
Comparison Users will conduct further research into your product or service, comparing it to competitors. This is where you should strike with an effective ABM campaign – use what you have learned through SEO to convince the buyer that your business will meet their needs best
Conversion Content that you understand their unique needs and desires, the customer completes a conversion – hopefully, the first of many in a long and fruitful working relationship

Use SEO to learn how you can appeal to your target audience through these steps, reinforcing promises of trust, value for money, and exemplary performance throughout. That means reviewing where your core web traffic is coming from and building a profile of who is visiting. Is your site more popular with local searches, or do you appear to have an international audience? Is your traffic spread across the globe, or do you appear to be particularly popular in certain regions, such as Eastern Europe or Western Asia? What pages are attracting more clicks than others, and does this mean that you should shift your primary SEO focus and use different keywords? Take each of these learnings and apply them to your conversion funnel, tailoring the experience to what appears to be an increasingly promising set of leads.

SEO analytics provide insight into ABM campaigns

Above all, you should use the results of your Google Analytics to build a tailored, account-based marketing campaign that ticks every box for your potential buyer. This will offer the greatest chance of success for a conversion.

Now, your mileage will vary on what metrics merit the most significant investigation. Every business will have varying priorities, while disparate industries will also attract unique customer behaviors. Examples of analytics to embrace include:

  • Does the user visit your website through a desktop computer or a mobile appliance? Should you develop an app and push this as part of your marketing approach, declaring it the most convenient way to do business?
  • Which channel does the potential customer use most to visit and interact with you? Do they come to your site via Google, or are they spending more time on a particular social media platform? Focus your ABM energy on whichever channel appears to delight the user most
  • Study user behavior once they are on your website. If they are spending prolonged periods on Page A and bouncing from Page B, you should tailor your ABM around the former – though consider adjusting the content of the latter (one more note)

Of course, knowing is only half the battle here. You’ll also need to take these educational opportunities and put them into practice. The first step of this creating audience clusters in Google Analytics and targeting different groups for different stages of the sales funnel.

In an ideal world, you’ll be able to use Google Analytics to identify regular visitors from a particular business. Sign into your Analytics account and select Audience, Technology then Network. From here, you can see the ISPs of who has been visiting your site – and with the aid of a little detective work (and, if we’re being realistic, a paid tool like Leadfeeder or something that suits your business best) you’ll uncover who has been visiting your site.

Let’s consider an ideal case scenario here, returning to our previous ABM business example. Imagine that you have clustered a group that spends several minutes at a time browsing your website, including the product pages, but never attempt to make a conversion. Research informs you that they all appear to be hailing from Samsung HQ in your country.

That sounds like you have the perfect lead-in for a targeted ABM campaign. You know that a number of people at Samsung know who you are, and what you do. This provides the ideal opportunity to introduce yourself as a business contact and seek to open a dialogue about how your two companies could work together.

Ultimately, SEO analytics are a goldmine for all marketing opportunities – including ABM. If effective SEO is the foundation of a successful business, consider account-based marketing the flair and finesse that helps you build and expand a business empire.


Joe Dawson is Director of strategic growth agency Creative.onl, based in the UK. He can be found on Twitter @jdwn.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

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Here’s what an ROI-worthy search advertising budget looks like in 2022 https://searchenginewatch.com/2022/03/17/heres-what-an-roi-worthy-search-advertising-budget-looks-like-in-2022/ Thu, 17 Mar 2022 12:08:21 +0000 https://www.searchenginewatch.com/?p=143805

Here’s what an ROI-worthy search advertising budget looks like in 2022

30-second summary:

  • Digital marketers experience a potential ROI tunnel vision when it comes to search advertising
  • Seriously, do you need to burn dollars over those high-competition keywords? Does it trickle down into actual business?
  • How do you not lose vision and outweigh the paid search cost with your revenue?
  • We’re bringing you the finer details of designing a paid media budget straight from an SEO expert and serial entrepreneur

It’s a bit of an understatement to say that success in digital marketing depends on a whole lot of things. There’s your skill-set, your team that helps you, and your understanding of the market where you’re trying to make a dent, either for yourself or your clients.

But how often do you think about your budget? Specifically, we’re talking about your search advertising budget here.

On its face, running paid media ads on Google Ads, the Google Display Network, Facebook, Microsoft, and other platforms is pretty simple: you bid on your keywords, define your target audiences, and run your ads for the length of the campaign.

You might not think that your budget factors into things beyond showing you the funds you have to work with, but I argue that there’s more to it than that, especially when every dollar counts and you have a potential tunnel vision on ROI.

The thing is, only you will be able to say ultimately what your ROI-worthy search advertising budget will look like this year, but in this article, I’ll explain how to design your paid media budget to strike gold in 2022.

The basics: What do you want?

So, you want to know what your search advertising budget should look like in 2022.

Let me ask you this first: who are you, how big is your business, how much do you have to devote to search advertising, and, most importantly of all, what do you want to accomplish?

There are so many factors here that only you will know, but the questions I’d ask myself if I were looking at designing a search advertising budget for 2022 would include:

  • What do I want out of my campaigns?
  • How many conversions can I reasonably expect to get from my campaigns?
  • Is search advertising my only growth channel right now, or are there others?
  • How much will I also be putting into SEO or email?
  • How can I track my search advertising to make sure my performance is what I expect?
  • What will success look like?

Your budget is going to reflect what you want out of your campaigns, and what you want should reflect what growth looks like to your business.

For instance, are you an affiliate-marketing blogger who just needs more eyeballs on your pages? Are you a law firm looking for real, honest form-fills? Are you an ecommerce brand that’s retargeting your audiences for products they’ve viewed?

All of it matters, because your approach to your search advertising, and consequently your budgeting, will be determined by your goals.

Closing in: What do you need?

After figuring out what you want, it’s time to think of what you need to get there. Here’s where we’ll talk about hard figures: budgeting.

Only you will know what your search advertising campaigns should be producing (the results ideally will be based on the goals you’ve laid out).

So, if you want to grow by, let’s say, $2,000 a month, then you need to do some math to get there.

How many leads does your current search advertising campaign bring in? Of those leads, how many convert? Knowing your conversion rate will be key, as will knowing what each lead is worth to you and what your cost per lead is.

When you figure these things out, you’ll have a better idea of how to budget.

If a conversion will bring you $500, and your cost per lead is $10, and your conversion rate is five percent, then you need to bring in 80 leads a month through search advertising.

Here’s how it works.

You need four conversions a month to hit your $2,000 goal. You convert five percent of the leads you get. Four is 5% of 80. You, therefore, need 80 leads per month to reach your goal.

And if you pay $10 per lead, then your budget should be $800 a month for search advertising.

Now, that’s an ideal situation. That’s assuming you can make it all happen consistently like that, month after month.

In the perfect world, that budget will indeed be ROI-worthy.

But campaigns may fail, certain methods may not follow through for you.

How can you ensure your budgeting and efforts are worthwhile?

Pulling it together: Get smart about bidding

You want to design an ROI-worthy search advertising budget for 2022. That means you want to be in the big leagues like your competitors. What do you think they’re doing that you aren’t? Do they have some insight into Google Ads that you don’t?

No, it really comes down to your keyword strategy for your ads.

In case you didn’t know, it works like this in SEO, too: the more mainstream, general, and competitive keywords – such as “SEO company” – are going to be pretty expensive to bid on. Depending on your budget, you may not be able to sustain that kind of campaign for long, and it’s going to end up as a lot of wasted dollars.

But again, look at your similarly sized competitors. They probably have roughly the same budget as you do. If they’re outperforming you, they may have a smarter keyword bidding strategy than you do.

Taking the example from above, maybe you don’t want or need to rank your ads for “SEO company.”

A longer-tail keyword such as “SEO agency for link building” will cost you less and have fewer monthly searches. But as in any sales funnel, when searchers get more specific, they tend to be more ready to convert.

Just remember that when you get more specific, you’re going to want to hone in on the quality and relevance of your ads’ corresponding landing pages.

A long-tail keyword search requires a long-tail ad, and a long-tail ad requires a long-tail landing page (so to speak). Be sure to deliver on what your ad promises. Surely, you can develop content related to hiring an SEO agency for link building.

Think of those funnels here. People want to see content related to where they are in the buyer’s journey. When they see it, they will be more ready to convert. It works the same in SEO.

If you want to talk about really honing in on ROI with your search advertising, that’s the way to do it.

What will you do next?

Many businesses spend between seven and 12 percent of their annual budget on marketing. It’s a necessary expenditure for growth.

If you want to make sure that whatever you spend on your search advertising this year is actually worthy of a satisfactory ROI, study the tips I have laid out. Know your strengths, what you can do, and your bidding limitations, as well.

If you’re smart, you can really build something great.


Kris Jones is the founder and former CEO of digital marketing and affiliate network Pepperjam, which he sold to eBay Enterprises in 2009. Most recently Kris founded SEO services and software company LSEO.com and has previously invested in numerous successful technology companies. Kris is an experienced public speaker and is the author of one of the best-selling SEO books of all time called, ‘Search-Engine Optimization – Your Visual Blueprint to Effective Internet Marketing’, which has sold nearly 100,000 copies.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

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Six data-driven SEO strategies that optimize conversion rates https://searchenginewatch.com/2022/02/22/six-data-driven-seo-strategies-that-optimize-conversion-rates/ Tue, 22 Feb 2022 14:57:33 +0000 https://www.searchenginewatch.com/?p=143767

Six data-driven SEO strategies that optimize conversion rates

30-second summary:

  • Since Google now focuses heavily on user experience, using data as a pillar to uncover consumer insights will drive your digital marketing success
  • However, marketing teams still need to understand these sources and their areas of impact on the consumer’s experience
  • Atul Jindal helps you cover the ground with his advice and case studies

Studies have shown that businesses using data-driven strategies experience five to eight times higher ROI. Conversion rate optimization (CRO) is a process that largely depends on data. The core focus for most CRO strategies is to use consumer data to make their customer journey smoother and experience better.

With search engines also increasing emphasis on user experience, we find a point where SEO strategies start to complement CRO strategies.

But your SEO tactics can truly augment your CRO efforts when driven by data.

In this article, I share six data-driven SEO services strategies to supplement your CRO efforts.

From content audit to website personalization, read till the end to find out how you can boost your search engine rankings and conversions altogether!

Data-driven SEO strategies to supplement CRO

Data-driven strategies are online marketing tactics fueled by consumer data. Unlike traditional marketing strategies, data-driven strategies are based on data-backed hypotheses rather than assumptions.

This reliance on solid data makes such strategies the star of the modern marketing world.

Here are six data-driven SEO strategies to make your CRO efforts more promising:

1. Website analysis and optimization

Website analysis is a process through which you test various elements of your website. It analyzes the overall performance of your website and highlights areas of improvement.

The elements that web analysis takes into account include the website’s on-page optimization and technical SEO, finding out about the keywords it ranks for, and what rank it has for different keywords.

Using various web analytics tools, this process also uncovers sources where your website gets traffic from, highlights the flaws in your website’s usability and UX, and provides the basis for the website’s load speed optimization.

Through all of these elements, it helps in enhancing your website’s overall user experience and contributes towards conversion rate optimization.

Additionally, it also provides your web traffic’s demographic and interest data, enabling you to optimize the website for a more relevant user experience.

Google Analytics is the most comprehensive and reliable tool to support your website analysis and optimization efforts. It integrates with your website and tracks all the data you need to optimize your website for an enhanced user experience.

A leading marketing automation software company experienced 10x higher conversion rates when they integrated their native real-time personalization tool with Google Analytics to use the personalization data. This was paired with the Google Analytics information to serve personalized remarketing ads through Google AdWords.

Not only did they experience higher conversion rates, but with the effective use of web analytics data, like demographic and behavior information, they also experienced a 107 percent YoY increase in qualified leads.

2. Content analysis and optimization

Content analysis is similar to website analysis, but instead of testing your website’s technical elements, it analyzes your website’s content and overall content strategy to uncover areas of improvement.

Conversion rates are almost six times higher for businesses that invest in content marketing. But results like this manifest only when your website brims with optimized content.

The purpose of your content is to compel users to take the desired action, or in other words, convert.

Content analysis finds out how well it serves this purpose.

You can uncover various metrics with content analysis, like which content type is the most popular among your audience, which content is bringing you closer to your marketing objectives, and which needs more work.

For example, a marketing optimization software company may have blogs and case studies in its content strategy. Their web analytics may reveal that case studies drive more conversions while blogs get the most social shares.

With its content marketing objective being increased conversions, content analysis will help them focus more on publishing more case studies.

An effective content analysis will also uncover whether or not your content matches the search intent of your target search queries. And therefore, whether or not you need to find new SEO keywords and re-optimize. If your content doesn’t match the search intent perfectly, even if it gets traffic, those users will not convert.

So, in essence, content analysis will help increase conversions by helping you create content that is proven to drive results. It will also help save time and resources from being spent on less-profitable strategies.

Here’s a case study discussing how changing content on your website can reflect a spike in revenue.

Brookdaleliving.com, a website offering community living solutions for the elderly, had a disappointing website conversion rate. But then, their website had nothing that would drive conversions.

The digital marketing experts they hired revamped their website and tested two different content types on their landing page – an image and a testimonial video – to see which one performs better.

Ironically, the web page with an image drove 3.92 percent higher conversions than the original page. This may seem like a small increment, but it resulted in additional revenue of $106,000.

3. Website design optimization

Tests like usability testing and A/B testing provide the data that drives website design optimization to improve a website’s design and enhance its user experience.

The purpose of CRO is to make the user journey smoother and experience better.

Website design optimization supports CRO by removing frictions in the buyer’s journey and making it easier for them to accomplish their goals.

But there are a couple of best practices the website design must adhere to to ensure that it really contributes to your CRO efforts.

  1. The design should be simple and somewhat similar to what the users are accustomed to
  2. The navigation bar should be designed intuitively, with the user’s search intent in mind, so they can quickly find what they came looking for
  3. The content arrangement should follow proven design techniques that enhance content readability and value delivery

For your web design to truly serve your business, you will have to continue to test various combinations of website elements, their placements, and designs.

Regardless of how you go about your web design, making the target audience’s journey easier should be at the heart of all your efforts.

Trucker Reports, a trucker’s community that helps truck drivers find jobs, struggled with low conversions.

The CRO experts they hired performed a web design audit and discovered multiple opportunities. Based on these opportunities, they tested different hypotheses.

They tested three different designs against the original ones in their final test and found out that the final design had 79.3 percent higher conversions.

Do you know why?

Because this last design had the least friction and made it easier for the users to convert.

4. Audience analysis

Audience analysis, commonly known as audience research, is the process through which you dig up information about your prospects so you can develop targeted marketing campaigns.

Since user experience is a massive part of SEO and CRO alike, audience analysis holds an important place as a data-driven SEO strategy for conversion rate optimization.

This process uncovers a wide variety of data, from core demographic information like age, gender, marital status, income, education, etc., to online behavior, internal and external challenges, and more.

Audience analysis helps develop a buyer persona, which then becomes the foundation of a highly-targeted marketing campaign.

Audience analysis is a core element of a successful CRO campaign because it makes your website relevant to the users. You find out about their pain points and struggles and are better equipped to address them through your content.

This shows that you care about your customers and inevitably builds trust between your brand and its prospects. Given that the modern customer prioritizes their connection with the brand when making purchase decisions, this bond of trust and reliability results in higher conversions.

Data-backed audience analysis also allows you to segment your audience based on their demographic information and interest. With this level of segmentation, you spend your efforts and resources on people you know matter to your business.

This is why studies indicate a 56 percent reduction in marketing costs for businesses that use audience analysis as a basis for all their marketing efforts.

5. Testing and optimization

Testing is the life of conversion rate optimization. You put samples of your content and design arrangements to test to see which one performs better and optimize using the results of these tests.

These tests are all data-driven, that is, they are based on hypotheses generated from existing data and provide insights into how valid the hypothesis is.

For example, data may show a higher conversion rate on websites with explainer videos. This forms the hypothesis of your test. So, you develop two different landing pages, one with a video and another with an image, to see which performs better. If the videos result in higher conversions, you know what to continue optimizing with!

You can perform different kinds of tests when optimizing websites for conversions. Two of the popular ones include usability testing and A/B or split testing.

Search engines also recommend A/B and multivariate testing for SEO as it improves user experience, which search engines pursue in the websites they index.  

NatureAir performed A/B testing on their landing page to increase conversions. One of the samples had a CTA on the side, while the other had a CTA prominently placed in the content area.

Once the test results were in, they found that placing CTA in the content area increases conversions by 591 percent!

That’s how potent A/B tests can be!

6. Website personalization

According to Google, 90 percent of marketers believe personalization results in business profitability. And why shouldn’t it? In an era with so many similar websites, a web page that offers a customized experience deserves to make better revenue.

Website personalization is a relatively complex process through which you can serve a unique experience to each visitor. These experiences are designed based on consumer data, including their demographic data, interests, search history, and online behavior.

75 percent of consumers prefer that online sellers use personal information to enhance shopping experiences.

People want you to make shopping easier for them, adding a personalized product recommendation on your website will help improve your user experience and could boost sales. They don’t want to go out and search for what they want. They want you to know what they need and bring it to them. And that’s what website personalization empowers you to do.

It improves overall website experience, lowers bounce rates, boosts SEO, and of course, increases conversions.

Serving dynamic content makes the customer’s experience more intuitive and relevant. It lets you put out the content that interests them the most, and hence, contributes to better revenue.

Conclusion

The goal of an SEO and a CRO campaign have become somewhat similar ever since search engines have started giving value to user experience.

There are many SEO strategies focused on improving UX. And these strategies, when backed by data, can lead to increased conversion rates.

Therefore, I have discussed some of the most promising data-driven SEO strategies that can drive conversions in this article.

But the true results of a strategy depend on how well you implement it. So, ramp up your data analysis game, derive insights, implement them, and optimize your strategies for better results.


Atul Jindal is a web design and marketing specialist, having interests in doing websites/apps optimized for SEO with a core focus on conversion optimization. He creates web experiences that bring conversations and transform web traffic into paying customers or leads.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

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